Pricing
Yearly
Monthly
Free Forever
Free
  • Unlimited Direct Messages, Group Chats, Bots, drips, & Chat Plugin
Get Started
Pay As You Go
$4
$5
/ per month
/ per month (billed annually)
  • 3¢ / rollover credit
  • Local 10DLC Number
Get Started
Basic
$12
$14
/ per month
/ per month (billed annually)
  • 750 Rollover Credits
  • Local 10DLC Number
Get Started
Pro
Most Popular
$20
$22
/ per month
/ per month (billed annually)
  • 1,000 Rollover Credits
  • Local & Toll Free Number
Get Started
Business
$90
$100
/ per month
/ per month (billed annually)
  • 5,000 Rollover Credits
  • Local & Toll Free Number
Get Started
 
Free Forever
Pay As You Go
Basic
Pro
Business
Chat & Messaging
 
CRM - Keep track of your contacts
Orders - Track orders and fulfillment
Group Chat - chat with all the members of your team in the same conversation
Multi channel inbox - organize your inbox based on channels
Unlimited contacts
Website chat plugin
Unlimited 1-to-1 Texting
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Automations
 
Conversation bots - automate information collection and queues
Chain bots - automate content and training delivery
Drip campaigns - send content on your schedule
Recurring events - automatically send messages on a recurring schedule
Storage & Sharing
 
Folders - unlimited storage & content sharing
Digital content subscriptions - collect payment for digital content
-
-
-
-
Business Texting
 
Text Credits - Each text sent by an automation costs 1 credit
-
3¢ Each
750
1,000
5,000
Local Number - Handle all your customer support

• Throughput: 10 messages per minute
• Send invoice links
• Send shipping alerts
• Collect orders
• One to One texting
• Broadcast messages up to 25 recipients
-
Toll Free Number - Handle all your text marketing & broadcasts

• Throughput: 60 messages per minute
• Broadcast messages to unlimited recipients
-
-
-
Custom links (spam protection)
-
-
-
-
Shipping & Fulfillment
 
Unlimited packages per month
-
Best USPS Rates available (Commercial Plus)
-
USPS First class, Priority, & Express Parcels
-
USPS Scheduled Pickups
-
Other
 
Pay by Invoice based on usage
-
-
-
-
Phone support and account management
-
-
-
-

Still Have Questions?

Get in touch with us at
hello@panels.io
How does the free trial work?
After you sign up, you get full access to all of the available features free of charge. Thereafter, your subscription will automatically begin. If automated text messages exceed the plan limit, your trial will end and your subscription will begin automatically.
Is the Free Forever plan really Free?
Yes! The Free Forever plan is not a free trial. It is 100% free - simple as that! This means you have full access to all of Shout’s core CRM functionality and unlimited Shout to Shout messages -- Forever!
Can I change my subscription?
Whether you choose monthly or annual billing, you can use Shout with no strings attached! Paid subscriptions are month to month, and you can upgrade, downgrade or cancel at any time.
Will I get charged per text?
Paid Shout subscriptions include unlimited inbound and conversational text messaging. You are only charged for text messages sent by an automation. Automations include broadcast messages, bots, drips, order alerts, order followups, and shipping alerts.
What is core CRM?
CRM stands for Customer Relationship Management. All Shout plans, free or paid, come standard with Core CRM functionality, which includes unlimited Contacts, Groups, Bots, Inbox Channels, Tags, Notes, Templates, and Scheduled Messages.
Is there a Shout referral program?
Yes - Share your referral link and get Shout Credit when your friends subscribe to Shout!
Is there customer support?
You can message Shout Support any time right inside of your account. Guides and Best Practices can be found in our Help Center. We also encourage all of our users to join the Shout Users Group FB where you can ask questions and learn from other Shout users.
Do I have to download anything?
You sign into your Shout account straight from your web browser. We also recommend downloading our mobile app to take care of business on the go! Download the iOS app HERE and the Android app HERE!